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FREQUENTLY ASKED QUESTIONS

  • When can I move into my storage unit?

    Renters can move in at any time; 24 hours a day, 7 days a week.

  • How much notice needs to be given before I move out?

    All contracts at Xpress Self Storage are month-to-month. However, we do require 10 days written notice before you move out.

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis.

  • How do I make a payment?

    You can pay in person, mail a check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 24 hours a day.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

  • Do you sell boxes and storage supplies?

    Our Marinette, WI location is a certified Uhaul dealer, which rents moving trucks, and sells boxes and moving supplies.

  • Do you sell or supply locks?

    We do not sell locks. However, there is a lock inside each unit that you can keep and use to secure your storage. You are free to bring and use your own lock.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in. Just remember to return them when you are done using them.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security pass code that will allow you secure access to your unit 24/7 at your convenience.

  • Do you offer insurance?

    Yes, we have partnered with Bader insurance. When you rent your unit you can opt in for coverage. There are 5 levels of coverage, and premiums start at just $9.00/month.

    If you choose not to use Bader Insurance, Xpress Self Storage recommends that you insure your personal property through your homeowners, renters, or business insurance. If you have no existing insurance we recommend you contact an insurance provider for coverage.

    Xpress-Self Storage is not liable for damages, please see your contract for additional details.

  • Where should I park to unload?

    We have large garage doors on our building that make accessing your unit easy. Enter through the man door using your secure access code and operate the overhead doors. Pull inside and unload/load your vehicle out of the harsh elements.

    There may be a man door closer to your unit if you only have a few things to bring in. Please look at the site map and unload wherever is most convenient for you!
    Calumet, Houghton, Marinette